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THERE{4} LIVESTREAM SCHEDULE

THERE{4} 2021 will be livestreamed for the first time! The livestream is being offered for FREE, but you do need to register to receive access information. The program will run Friday evening, February 19th and all day Saturday, February 20th. All times below are Central Standard Time.

FRIDAY

Welcome & Worship: 7:00 - 8:00 pm*

"Talk It Out" Small Group Questions: 7:50 - 8:05 pm**

SATURDAY

Session 1: 9:00 - 10:00 am**

"Talk It Out" Small Group Questions/Break: 10:00 - 10:25 am**

Session 1 Continued: 10:25 - 11:15 am**

Lunch/"Talk It Out" Questions: 11:15 - 12:00 pm

Session 2: 12:00 - 1:00 pm**

"Talk It Out" Small Group Questions/Break: 1:00 - 1:25 pm**

Session 2 Continued: 1:25 pm - 2:45 pm**

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THERE{4} 2021 FAQ

Hosting

How do I get the most out of a THERE{4} Virtual event?

We have a guide with ideas on decorating, hosting and so much more! You can find the .pdf here. We hope you will gather with a friend, a mentor, your church group or any combination of girls. We know that having someone to talk through these tough topics with will make a significant impact on your experience. We will provide questions to prompt deeper conversations around the topics. Don't forget to order our Signature Kit on the T{4} Online Store at there4shop.com!



I’m hosting a group, does each attendee need to register?

Please encourage everyone in your group to register for the event. Not only can they access any videos they want to see again, registration is one of the way to be entered into giveaways during the event.



Digital Troubleshooting

Do I need internet connection to watch?

• We recommend a minimum connection speed of 10 Mbps. Check your internet connection speed by visiting fast.com. • Limit other devices (phones, tablets, computers, etc.) from using the network that you are using for the web stream. Do not start large downloads or uploads while streaming, and only have one internet tab open on the computer you are using for the web stream



How can I stream?

• We recommend using a laptop or desktop computer. You can also use a phone or tablet. • We recommend using a video cable to send the video signal to a projector or television. You can also use Apple TV or Google Chromecast, but this may slow your connection speed.



What browsers will provide the best performance during the event?

Best Performance: - A device running the most recent browser version of Google Chrome - Mozilla Firefox using an operating system that has been updated in the past year Moderate Performance: - A device running the most recent browser version of Apple Safari - Microsoft Edge using an operating system that has been updated in the past year Poor Performance: - A device running an outdated browser version of Chrome, Firefox, Safari, or Edge - A device running an operating system not updated within the past year Not Supported or Unknown Performance: - A device using Internet Explorer - A device using an operating system no longer supported by its manufacturer (ex. Windows 7 - A device older than 7 years - Performance of browsers outside of Chrome, Firefox, Safari or Edge are unknown



Video Troubleshooting

• Ensure you have clicked the Play button on the video player. • You can try refreshing the video by clicking “Refresh Video” under the player on the right-bottom corner. • Ensure your computer is connected to the internet by visiting another website that you know works. Ensure your internet browser (Edge, Chrome, Firefox, Safari, etc.) is up to date. You may check your browser version by visiting whatismybrowser.com. • Refresh the webpage and try again. Be sure to click the Play button on the video player. If you are still having issues, lower the bitrate of the stream. Access the Settings menu by hovering over the player and clicking on the gear icon. You will see a menu that says “Quality.” Select a lower bitrate to improve your viewing experience. • If you are still experiencing issues after completing the steps above, try using a different browser (we recommend Chrome or Firefox) or use a different device.



Audio Troubleshooting

• Ensure the audio on the web stream player is at 100%, your computer audio is not muted, and your speakers are turned up. • If on a laptop or desktop computer, unplug the video and audio cables to see if sound will play directly from your computer’s speakers. If on a phone or tablet, play a video on your device to see if sound will play directly from the device’s speakers. This will ensure that the audio from the web stream is working.



Digital Troubleshooting

Do I need internet connection to watch?

• We recommend a minimum connection speed of 10 Mbps. Check your internet connection speed by visiting fast.com. • Limit other devices (phones, tablets, computers, etc.) from using the network that you are using for the web stream. Do not start large downloads or uploads while streaming, and only have one internet tab open on the computer you are using for the web stream



How can I stream?

• We recommend using a laptop or desktop computer. You can also use a phone or tablet. • We recommend using a video cable to send the video signal to a projector or television. You can also use Apple TV or Google Chromecast, but this may slow your connection speed.



What browsers will provide the best performance during the event?

Best Performance: - A device running the most recent browser version of Google Chrome - Mozilla Firefox using an operating system that has been updated in the past year Moderate Performance: - A device running the most recent browser version of Apple Safari - Microsoft Edge using an operating system that has been updated in the past year Poor Performance: - A device running an outdated browser version of Chrome, Firefox, Safari, or Edge - A device running an operating system not updated within the past year Not Supported or Unknown Performance: - A device using Internet Explorer - A device using an operating system no longer supported by its manufacturer (ex. Windows 7 - A device older than 7 years - Performance of browsers outside of Chrome, Firefox, Safari or Edge are unknown



Video Troubleshooting

• Ensure you have clicked the Play button on the video player. • You can try refreshing the video by clicking “Refresh Video” under the player on the right-bottom corner. • Ensure your computer is connected to the internet by visiting another website that you know works. Ensure your internet browser (Edge, Chrome, Firefox, Safari, etc.) is up to date. You may check your browser version by visiting whatismybrowser.com. • Refresh the webpage and try again. Be sure to click the Play button on the video player. If you are still having issues, lower the bitrate of the stream. Access the Settings menu by hovering over the player and clicking on the gear icon. You will see a menu that says “Quality.” Select a lower bitrate to improve your viewing experience. • If you are still experiencing issues after completing the steps above, try using a different browser (we recommend Chrome or Firefox) or use a different device.



Audio Troubleshooting

• Ensure the audio on the web stream player is at 100%, your computer audio is not muted, and your speakers are turned up. • If on a laptop or desktop computer, unplug the video and audio cables to see if sound will play directly from your computer’s speakers. If on a phone or tablet, play a video on your device to see if sound will play directly from the device’s speakers. This will ensure that the audio from the web stream is working.



LIVESTREAM

Hosting

How do I get the most out of a THERE{4} Virtual event?

We have a guide with ideas on decorating, hosting and so much more! You can find the .pdf here. We hope you will gather with a friend, a mentor, your church group or any combination of girls. We know that having someone to talk through these tough topics with will make a significant impact on your experience. We will provide questions to prompt deeper conversations around the topics. Don't forget to order our Signature Kit on the T{4} Online Store at there4shop.com!



I’m hosting a group, does each attendee need to register?

Please encourage everyone in your group to register for the event. Not only can they access any videos they want to see again, registration is one of the way to be entered into giveaways during the event.



HOSTING

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GENERAL

REGISTRATION

Please note:

*All times are Central Standard Time

**Session 1 & 2 will include speaker talks, worship, emcee interactions, a break and a time for Group Conversation.

"Talk It Out" questions will be shown on the screen or you can find them on the T{4} app.

[Schedule subject to change]

Digital Troubleshooting

Do I need internet connection to watch?

• We recommend a minimum connection speed of 10 Mbps. Check your internet connection speed by visiting fast.com. • Limit other devices (phones, tablets, computers, etc.) from using the network that you are using for the web stream. Do not start large downloads or uploads while streaming, and only have one internet tab open on the computer you are using for the web stream



How can I stream?

• We recommend using a laptop or desktop computer. You can also use a phone or tablet. • We recommend using a video cable to send the video signal to a projector or television. You can also use Apple TV or Google Chromecast, but this may slow your connection speed.



What browsers will provide the best performance during the event?

Best Performance: - A device running the most recent browser version of Google Chrome - Mozilla Firefox using an operating system that has been updated in the past year Moderate Performance: - A device running the most recent browser version of Apple Safari - Microsoft Edge using an operating system that has been updated in the past year Poor Performance: - A device running an outdated browser version of Chrome, Firefox, Safari, or Edge - A device running an operating system not updated within the past year Not Supported or Unknown Performance: - A device using Internet Explorer - A device using an operating system no longer supported by its manufacturer (ex. Windows 7 - A device older than 7 years - Performance of browsers outside of Chrome, Firefox, Safari or Edge are unknown



Video Troubleshooting

• Ensure you have clicked the Play button on the video player. • You can try refreshing the video by clicking “Refresh Video” under the player on the right-bottom corner. • Ensure your computer is connected to the internet by visiting another website that you know works. Ensure your internet browser (Edge, Chrome, Firefox, Safari, etc.) is up to date. You may check your browser version by visiting whatismybrowser.com. • Refresh the webpage and try again. Be sure to click the Play button on the video player. If you are still having issues, lower the bitrate of the stream. Access the Settings menu by hovering over the player and clicking on the gear icon. You will see a menu that says “Quality.” Select a lower bitrate to improve your viewing experience. • If you are still experiencing issues after completing the steps above, try using a different browser (we recommend Chrome or Firefox) or use a different device.



Audio Troubleshooting

• Ensure the audio on the web stream player is at 100%, your computer audio is not muted, and your speakers are turned up. • If on a laptop or desktop computer, unplug the video and audio cables to see if sound will play directly from your computer’s speakers. If on a phone or tablet, play a video on your device to see if sound will play directly from the device’s speakers. This will ensure that the audio from the web stream is working.



DIGITAL TROUBLESHOOTING

TECHNICAL SUPPORT FAQ
GENERAL FAQ